Refund & Return policy

Return & Refund Policy

We want you to be completely satisfied with your luxury-inspired fragrance. If your purchase isn't quite the right fit, we offer a straightforward return and refund process for all orders within Pakistan.

7-Day Return Window You have 7 calendar days from the date of delivery to request a return. To be eligible for a return:

  • The perfume bottle must be unused, unspayed, and in its original packaging.

  • The original receipt or proof of purchase must be included.

  • Items damaged in transit must be reported with photo proof within 24 hours of delivery.

14-Day Refund Processing Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:

  • Refunds are processed back to your original payment method or via bank transfer/JazzCash/EasyPaisa within 14 business days.

  • Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the product arrived damaged or incorrect.

What customers say

★★★★★ ★★★★★ 4.8 out of 5 · 0 reviews
★★★★★

Exactly as described. Lasted through a full work day including two meetings outside.

Hassan R., Lahore Verified purchase
★★★★★

First time buying perfume online in Pakistan and actually trusting it. COD made the decision easy.

Ayesha K., Karachi Verified purchase
★★★★☆

Lighter than I expected, in a good way — not overpowering for daily wear.

Mahnoor S., Islamabad Verified purchase